Privacy Policy

Information We Collect

• Contact information: Name, email address, phone number, and mailing address when you request information or schedule a consultation.
• Property and preference details: Budget, desired neighborhoods, property preferences, and transaction goals.
• Communication records: Details you share via forms, email, phone, text, or social media.
• Usage and device data: IP address, browser type, pages viewed, and referral URLs collected through cookies and similar technologies.

How We Use Your Information

• Provide requested real estate services and respond to inquiries.
• Customize property recommendations and marketing efforts.
• Send updates about listings, market insights, and service offerings.
• Maintain records for internal operations, legal compliance, and security.
• Improve website performance, analytics, and user experience.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who support our operations (such as CRM, marketing, analytics, and hosting partners), and with real estate professionals or partners when necessary to deliver services. We may also disclose information if required by law, regulation, or legal process.

REALTOR.ca DDF® Listing Data & Analytics

Our website displays listing content provided through the REALTOR.ca Data Distribution Facility (DDF®) and MLS® Systems. When you view or interact with listings, we may transmit limited event data to CREA’s analytics service as required by DDF® rules. This may include the listing identifier (ListingKey/ListingID), our DDF® Destination ID, event type (such as a view), a device or session identifier (UUID), and optional data like IP address or referral URL. This data helps REALTOR.ca and brokerages understand listing performance and reach.

Cookies & Analytics

We use cookies and similar technologies to understand website traffic, personalize content, and improve performance. You can manage cookie preferences through your browser settings. Disabling cookies may impact certain website features.

Marketing Preferences

You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us directly. We will still send essential service-related communications as needed.

Data Retention

We retain personal information only as long as necessary to provide services, maintain records, and meet legal or regulatory obligations. When no longer needed, we securely delete or anonymize the information.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. You can request these actions by contacting us using the details below.

Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure.

External Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing any information.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that a child's information has been collected, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us at [email protected] or call 613-292-0612.